Boba, Milk, and Toilet Paper
Although it appears that the pandemic caused the disruption, when examining each disrupted supply chain carefully, it instead exposed the excessive risk of each supply chain.
Operations Management
Developing a KPI-driven Data Strategy
With the vast ecosystem of information technology systems available to management along with the wide-ranging analytical techniques that can be applied to data, knowing where to start the journey toward a data-driven decision-making approach can be daunting to management.
B2B Opportunities for Smart Device Manufacturers
Although smart device manufacturers have positioned themselves strongly in the Business to Consumer (B2C) segment, this might well be the right time for these businesses to invest in the vastly overlooked opportunities in the Business to Business (B2B) segment.
After the Covid-19 Economic Crisis
Introduction Value for Money (VfM) analysis helps governments decide whether it is more cost-effective to do a project through traditional procurement, or through PPPs. State government financial departments, project teams, and senior management can run this type of simplified VfM analysis with the help of a few consultants in order to select the ideal type … Continued
Management and Cultural Implications of Customer Satisfaction Differences for Help Desks in South America
This study examines measures of customer satisfaction is six countries within South America: Argentina, Brazil, Chile, Colombia, Peru, and Venezuela over the five-year period 2013 through 2017.
Integrative Consulting
Consultants can add value by identifying, educating, facilitating, and guiding involvement of key decision makers and stakeholders through competent social dialogue
Hiring Disabled Workers
Too often the ability of the community of disabled persons to constructively contribute to society and the recognition of their need to do so is overlooked.
Revitalizing Organizational Identity to Spark Turnaround
This article proposes a model for examining and revitalizing identity attributes as needed to support organizational turnaround and avoid organizational death.
Hollywood’s Digital Blind Spots
Hollywood’s adoption of the new has been slow and rarely strategic. Nevertheless, entertainment has not only survived disruptive technologies, but also benefited.
Big Data Decision Making
The process used to gather information in making decisions can be as important as the decisions. Do you rely more on sophisticated analytics or intuition?
The Commercial Global Drone Market
The civilian or commercial drone market in the United States is just beginning to emerge, which puts U.S. businesses behind businesses in other countries.
Sustaining an Organization in the Midst of Chaos
Using the 2008 recession, we will look at how leaders have handled economic, environmental, and organizational responsibility and sustainability during chaos.
Arrow Electronics: Surviving and Thriving After Tragedy
John C. Waddell shepherded Arrow Electronics through a major crisis after the tragic loss of the company’s top executives…lessons in leadership, strategy, and HR.
Is Warren Buffett Unpatriotic?
A tax inversion happens when a firm relocates its headquarters to another country and declares that country as its domicile for the foreign country’s lower tax rate.
Infusing Traditional Business Systems with Spiritual Wisdom
Spiritual wisdom like mindfulness coexists in unconventional ways with traditional business models resulting in positive outcomes for the organization.