Retaining Customers (Part 1 of 4)
This is the first of a four-piece series devoted to the topic of customer retention. Here, I will talk about retention, what it is, and why it drives successful business operations. The three subsequent blogs will present a conceptual framework for issues, rationale, cost models, and examples for use in developing and maintaining a loyal … Continued
No Child Left Behind—A Blueprint for Success
The No Child Left Behind (NCLB) Act 0f 2001 was designed to improve student performance at both the primary and secondary levels by increasing standards of accountability and providing parents with more flexibility in school selection. The NCLB act is currently up for renewal and there are many questions as to what has been accomplished … Continued
The R-Word and the Future of the Economy
This is a guest post by Sean D. Jasso, PhD, practitioner faculty of economics. The entrepreneur always searches for change, responds to it, and exploits it as an opportunity. ~ Peter F. Drucker The big question on the minds of most people is: What is the future of the economy? The answer is not always … Continued
Why Did Subprime Loans Become Such a Big Deal?
Intelligent people, including my wife, have been asking me questions about the subprime mortgage crisis. The point that seems to stump them is why a relatively small percentage of subprime mortgage defaults has led to a spiraling national credit crisis, how it happened, and where do we go from here. They were good questions, and … Continued
California Greening: Boom or Bust?
Owen P. Hall, Jr., PE, PhD, is Editor-in-Chief of the Graziadio Business Report and a professor of decision and information systems at the Graziadio School of Business and Management. The ongoing dust-up about global warming has brought front and center a number of new opportunities and threats to California’s currently fragile economy. Whether man-made global … Continued
New issue of GBR launched this week!!!
The latest issue of the Graziadio Business Report is now online at http://gbr.pepperdine.edu. (Click on the links below to access individual articles) High CEO Pay Could Draw Renewed Attention in Election Year Whether justified or not, the corporate world is offering a likely target for criticism: very large pay packages for chief executive officers and … Continued