Graziadio Business Review
Spiritual Leadership pdf
This post links to the pdf for the print edition download of the “Spiritual Leadership” issue.
Decision Sciences
James DiLellio, PhD, MBA, Associate Professor of Decision Sciences A hybrid GNSS integrity design leveraging a priori signal noise characteristics. Journal of Navigation, 63(3), 513-526, (2010). Abstract The objective of this paper is to explore a hybrid Global Navigation Satellite System (GNSS) architecture that efficiently meets the stringent needs of safety of life systems. An … Continued
Finance – ETFs
James DiLellio, PhD, MBA, Associate Professor of Decision Sciences Darrol J. Stanley, DBA, Professor of Finance and Accounting ETF Trading Strategies to Enhance Client Wealth Maximization. Financial Services Review, 20, p. 145-163, (2011). Abstract This study examines the performance of pragmatic ETF-only investment strategies published either in an investment newsletter, blog, or are otherwise available … Continued
Teams
Jaclyn A. Margolis, PhD, Assistant Professor, Applied Behavioral Science It’s All Relative: A Team-Based Social Comparison Model for Self-Evaluations of Effectiveness. Group & Organization Management. (Forthcoming), with S. B. Dust. Abstract We apply social comparison theory (SCT) to the organizational context and develop a model explicating the social comparison process that occurs within organizational teams. … Continued
Management Education
Owen P. Hall, Jr., PhD, PE, PhD, Professor of Decision Sciences Charla Charla Griffy-Brown, PhD, Professor of Information Systems Technology Management and Director of the Center for Teaching and Learning Excellence Crowdsourcing Management Education Assessment, Journal International Technology Information Management, 25(2), (2016). Abstract Assessment is now at the center of the new business education zeitgeist. This focus … Continued
Leadership
Vertical flow of collectivistic leadership: An examination of the cascade of visionary leadership across levels. The Leadership Quarterly, 27(2), 334-348, (2016), with J. C. Ziegert. Abstract This study explores the connection between formal leaders and collective leadership in teams through the examination of how collective strategic vision flows downward in organizations and the function that … Continued
IPOs
Joetta Forsyth, PhD, Associate Professor of Finance Thermo Electron Corp. [case study]. Harvard Business School Press, Case Study 9-292-104, (1992). with Carliss Baldwin. Abstract George Hatsopoulos, CEO at Thermo Electron Corp., is considering whether to issue shares in a subsidiary via an initial public offering (IPO). The company has developed an unusual corporate structure in … Continued
Information Technology
Erik Krogh, PhD, Practitioner Faculty of Information Systems “Managing Online in Perpetual Perfect Storms: Insights from IndyMac Bank.” MIS Quarterly Executive, 4(4), (2005), with Omar A. El Sawy, & Paul Gray. 2005 “Best Paper Award” winner, Society for Information Management (SIM) Abstract How can an enterprise manage strategically using an IT-intensive business model in a highly … Continued
Finance – Risk
Clemens Kownatzki, PhD, Practitioner Faculty in Finance How Good Is the Vix as a Predictor of Market Risk? Journal of Accounting and Finance, 16(6), 39-60. (2016). Abstract Volatility is a metric widely used to estimate financial risk. The VIX is an index derived from S&P 500 options prices designed to estimate the market’s expected 30-day volatility. … Continued
Finance – Mortgages
Joetta Forsyth, PhD, Associate Professor of Finance Maretno Agus “Augus” Harjoto, PhD, Associate Professor of Finance Examining Bank Employee Compensation and Residential Mortgage Loan Volume at the State Level. International Journal of Business, Accounting, and Finance, 4(1), 18-32. (2010). Abstract This study examines the impact of mortgage loan volume on bank employees’ total compensation at … Continued
Finance – Markets
Clemens Kownatzki, PhD, Practitioner Faculty in Finance How Good Is the Vix as a Predictor of Market Risk? Journal of Accounting and Finance, 16(6), 39-60. (2016). Abstract Volatility is a metric widely used to estimate financial risk. The VIX is an index derived from S&P 500 options prices designed to estimate the market’s expected 30-day volatility. … Continued
Finance – Banking
Joetta Forsyth, PhD, Associate Professor of Finance Linnea B. McCord, JD, MBA, Associate Professor of Business Law Terry Young, PhD, Professor of Economics Is Cyprus the Warning Bell that Bank Deposits are No Longer Safe? Graziadio Business Review, 18(2). (2015). Abstract Cyprus may have been the warning bell that bank deposits in Europe and the United … Continued
Ethics
Joetta Forsyth, PhD, Associate Professor of Finance Linnea B. McCord, JD, MBA, Associate Professor of Business Law Terry Young, PhD, Professor of Economics Think “It’s Unethical, But Legal”? Think Again? Academy of Business Journal, 1, p. 107-115. (2015). Abstract Until recently, many bank executives and employees have been operating under the oft-repeated mantra of “it’s … Continued
Analytics – Sports
Owen P. Hall, Jr., PhD, PE, PhD, Professor of Decision Sciences A Hierarchical Linear Modeling Approach for Assessing NBA Player and Team Performance, International Journal of Computer Science in Sport, 14(2), 2015. Abstract With teams’ annual payrolls nearing $100 million and valuations for some teams exceeding $2 billion, the National Basketball Association is big business. … Continued
Accounting – Taxes
Andreas Simon, PhD, CPA, Assistant Professor of Accounting Permanently Reinvested Earnings: Priceless, 25 Australian Tax Forum 4 (2010); 121 Tax Notes 835, (original publication), with Rodney Mock, (2008). Abstract In this report, the authors discuss the tax and policy issues associated with repatriation under the American Jobs Creation Act of 2004, P.L. No. 108-357, 118 Stat. 1418 (2004) (Jobs … Continued
Summaries of the 2015 “The Future of Healthcare Symposium”
Read the summaries of the Keynote Speakers: Steve Collis and Susan Dentzer as well as the summaries of the three panels for the 2015 Healthcare Symposium.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty and others for a variety of books on business topics.
Certificate in Private Capital Markets
Attendees learn in-depth critical analysis and evaluation skills for transacting successful financing deals and valuation methods used by capital providers.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty and others for a variety of books on business topics.
2015 – The Future of Healthcare Symposium
At this one-day event corporate and pharmaceutical industry leaders will focus on policies and possible trends in the future of healthcare.
The Book Corner
Reviews of business books recommended by GBR authors.
The Book Corner
Find reviews of business books and books recommended by authors here.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty for a variety of books on business topics.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty for a variety of books on business topics.
VIDEO – Wall of Worry: Elections and the Markets
2012 is shaping up to be the year of global political change with important changes in the government in Russia, France, Italy, and of course the upcoming presidential election here in the United States. How will financial markets be influenced by such political turmoil and how can investors prepare?
VIDEO – Wall of Worry: Elections and the Markets
2012 is shaping up to be the year of global political change with important changes in the government in Russia, France, Italy, and of course the upcoming presidential election here in the United States. How will financial markets be influenced by such political turmoil and how can investors prepare?
The Book Corner
The Book Corner offers reviews by Graziadio School faculty for a variety of books on business topics.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
Lectures & Classroom Guests
A collection of lectures and classroom presentations on a variety of business subjects.
Conferences
A collection of distinguished speakers from conferences on a variety of business topics.
Presentations
A collection of presentations and panels from a wide-range of business professionals.
Interviews
A collection of video interviews with top business professionals and academics.
Business Bites
A collection of brief videos on a variety of business topics.
VIDEO: Stop the Madness: A Recipe to Jump-Start the Global Economy
A panel of six Pepperdine faculty from the Graziadio School and the School of Public Policy discuss the global economy, which is at a “historic juncture.”
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
Graziadio School Business Programs
Student-focused, experience-driven, and globally-oriented, Pepperdine’s Graziadio School offers a range of MBA, master’s and bachelor’s programs for every stage of your career.
VIDEO: Transforming the Relationship between Business and IT Executives
Dr. George Westerman studies the impact of digital technology on the management of large firms. In this video interview, he discusses the changing role of CIO.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
VIDEO: Currency Wars, a Faculty Panel
Graziadio faculty panelists debate issues surrounding global currency imbalances and the future of the currency system.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
Editor’s Note
The GBR bids a reluctant farewell to editor-in-chief Owen Hall, Jr., and announces its move to the Center for Applied Research, in which a brand new name and look will debut.
In Memory of Luis Villalobos
The Graziadio Business Report would like to pay its condolences to the family and friends of Luis Villalobos who passed away on October 1, 2009.
Audio Interview with BP’s Chief Economist Christof Ruhl
An audio interview with Christof Ruhl, Chief Economist of BP, where he analyzes global economic developments and their impact on energy markets, and provides strategic input into BP’s activities.
The Book Corner
The Book Corner offers reviews by Graziadio School faculty on a variety of books on business topics.
Aligning Business with a Value Statement
In 1997, Dacor CEO Michael Joseph and his wife felt the growing need to place God as a priority in their lives and embarked on a journey to become part of a religious community.
Graziadio Faculty Discuss Ethics
Several members of the Graziadio faculty recently engaged in a hearty dialogue on ethics in America and about teaching ethics to students.
NBA Figure 7
Figure 7: Comparing Player Salaries of the Lakers and Clippers, 1990 – 2003 Year League Salary Cap League Avg. Salary per Player Lakers’ Roster Salary Total Clippers’ Roster Salary Total 1990-91 $11.9 M $0.9 M $12.1 M $10.6 M 1991-92 $12.5 M $1.1 M $12.9 M $15.8 M 1992-93 $14.0 M $1.3 M $14.3 M … Continued
NBA Figure 6
Figure 6: Competitive Performance of Los Angeles Lakers, 1980-2005 Performance Metric Number Details Winning Seasons 37 out of 44 seasons NBA Titles 8/25 (33%)* 1980, 1982, 1985, 1987, 1988, 2000, 2001, 2002 League MVP 5/25 (20%)* Kareem Abdul-Jabbar (1980); Magic Johnson (1987, 1989, 1990); Shaquille O’Neal (2000) NBA Finals MVP 8/25 (33%)* Magic Johnson (1980, … Continued
NBA Figure 5
Figure 5: Comparing Substitute Products – the NBA vs. the National Hockey League (NHL), National Football League (NFL), and Major League Baseball (MLB) NBA NHL NFL MLB Average Ticket Cost (2003-04) $44.68 $43.57 $54.75 $19.82 Regular Season Games 1,230 1,230 256 2,430 Average Attendance per Game 17,443 18,751 67,618 41,886 Total Attendees per Season 21,454,890 … Continued
NBA Figure 4
p>Figure 4: NBA Broadcast Rights Fees, 1982 – 2008 Season Cable TV Network TV Station Contract Amount Station Contract Amount 1982-83 to 1983-84 USA/ESPN $11 million/2 yrs CBS $91.9 million/4 yrs 1984-85 to 1985-86 TBS $20 million/2 yrs CBS See above 1986-87 to 1987-88 TBS $25 million/2 yrs CBS $173 million/4 yrs 1988-89 to 1989-90 … Continued
NBA Figure 3
Figure 3: Demographics of Average NBA Fan (Customer) Age: 37% between 18-34 Education: 62% attended or graduated college Income: 48% earn > $50k annually Gender: 59% male, 41% female Racial Distribution: 18% African Am., 15% Hispanic Bought Sporting Goods in past 3 months: 54% Bought Licensed Apparel in past year: 45% Access Internet Regularly: 66% … Continued
NBA Figure 2
Figure 2: Comparison of the Top and Bottom Firms in the NBA, 2003-04 Season Data Team Win-Loss Record No. of Titles since 1980 Average Attendance Home Games Player Expense (millions) Market Size (metro pop in millions) Current Value (millions) Total Revenue (millions) Operating Revenue (millions) Higher-Performers Los Angeles Lakers 56-26 8 18,967 $66 16 $447 … Continued
NBA Figure 1
Figure 1: NBA League Attendance 1952-2005 Source: http://www.kenn.com/sports/basketball/nba/nba_lg_attendance.html(no longer accessible)
Managing Resistance to Change
Dr. W. Scott Sherman addresses the issues involved in managing strategic change and understanding resistance to change.
Remembering George L. Graziadio
George L. Graziadio, for whom the Graziadio School of Business and Management is named, passed away on June 6, 2002, after a battle with cancer.
Doing Business in a Volatile World
A roundtable discussion offering insights on professional recovery and revitalization.
Conversation with Power-One’s Stephen J. Goldman
Steven Goldman discusses management techniques that have led to the success of Power-One, an OEM manufacturer of power supplies for the electronics industry.
New Issue of the Graziadio Business Review Posted
Welcome to the new issue of the Graziadio Business Review. It contains several articles written by GSBM faculty that we hope you will enjoy reading.
Understanding Our Roots To Determine Our Future
2 Book Reviews: However, if you a want a quick tutorial on the documents underpinning our laws, our government, and our rights these books are both well worth reading.
6 Great New Articles on GBR
The new issue of the Graziadio Business Review includes a variety of articles written by knowledgeable authors that we believe you will find informative, insightful, and engaging. While women make up half the workforce in nearly every country, women do not comprise half of the leadership. In “A Values Approach to Advancing Women in Leadership,” … Continued
New Issue Available
Welcome to a new issue of the GBR. This issue includes a variety of articles written by knowledgeable authors that we believe you will find informative, insightful, and engaging. Who were the beneficiaries of the TARP bail-outs? Dr. Joetta Forsyth has done extensive research on the TARP bail-outs and the regulatory filings and how they … Continued
What do Music, Business, and Academia Have in Common?
Welcome to the new issue of the GBR. We believe that you will find these articles informative as well as a challenge to take a deeper look at your business life, your work life, and as it applies, to your academic life. In this issue we have two articles on the importance of ethics in … Continued
New Issue of Graziadio Business Review
If you have time over the holidays, be sure to check out the latest issue of the Graziadio Business Review. A Generic Problem: Should FDA Approval of Drugs Stop Consumers’ Suits for Injuries? By Larry Bumgardner, JD The Supreme Court has ruled federal law blocks consumers from suing for injuries from generic drugs, yet brand name … Continued
New Issue of Graziadio Business Review
Welcome to the new issue of the Graziadio Business Review! This issue is now available online at gbr.pepperdine.edu. Let the Social Networking Games Begin Gamification: The Future for Business in Hiring and Training By Donald M. Atwater, PhD and Brian Clark, MBA The use of social networking games for business, which is referred to as gamification, is … Continued
More Thoughts on Microsoft
The Graziadio Business Review published “The Case of Microsoft’s Surface Tablet: Going Behind the Strategy with SWOT” in 2013 Volume 16, Issue 2, an article by David R. King, PhD, and Todd Peterson. This post contains some updated thoughts. The analysis examining “The case of Microsoft’s Surface Tablet” was developed in the Spring of 2013, but … Continued
Why Do Customers Misbehave?
also by Marty Abbott, DM, and Kalle Lyytinen, PhD In a recent GBR article we put forward an argument that in using a product or service consumers are afforded the opportunity to use it in ways not originally intended. We argue that customers do this for a variety of reasons, such as increasing the utility … Continued
A Blog on Blogging!
Best Blog Practices Timely: The more relevant your topic to current events, the more hits you will receive. Valuable: Entries should promote knowledge, add insight, and provide valuable links to your readers. Concise: Every blog entry doesn’t need to be a 600-word essay. You can post photos, videos, links, PDFs, or anything that you think … Continued
Implementing Intrapreneurship: A Structural and Cultural Approach
Present age organizations face a very complex and uncertain environment. In order to remain innovative and viable in the long run, many organizations are turning to “intrapreneurship.” However, what is intrapreneurship? How different it is from entrepreneurship? What can an organization do to promote intrapreneurship? In the Graziadio Business Review article “Implementing Intrapreneurship: A Structural … Continued
New Issue of GBR Online
In the fall issue of the Graziadio Business Report we have published five great articles. Facilitating the Inventor – Entrepreneur Interaction: Super-Charging the IP Commercialization Process By Larry William Cox, PhD According to leading economists, entrepreneurs are those individuals who both identify and exploitcommercial opportunities. This article proposes that more technologies could be commercialized and with greater economic … Continued
Read How the Election Year Impacts the Stock Market and View a Finance Panel Discussing Election Economics
The debates may be over, but the election economics are still a vital part of the news. A recent GBR article discusses how the presidential elections influence the stock market and a new video discusses the economic status and how the elections and political turmoil impacts investors.
GBR’s Most Popular Articles Updated
In the latest GBR issue, authors went back to eight of the most popular and most timely articles to give us an update. The authors explore how the economy and world events have impacted the information from their original article.
VIDEO: From Information Systems to Innovation Systems with Harvey Koeppel
Drawing from his experiences as CIO, Koeppel discusses the evolving role of the CIO in his presentation “The 21st Century CIO.”
VIDEO: The Latest Trends in the Capital Markets with John K. Paglia
An in-depth look at the current state of financing for privately-held businesses.
PODCAST: Learn to Expect the Unexpected in Global Retail Expansion with Kenneth A. Fox
In this podcast, Ken Fox offers some lessons on global retail expansion using real-world examples of how different companies have succeeded and failed.
PODCAST: Building an Effective Digital Strategy for Global Success with Luc Berlin
Digital Globalization Strategist Luc Berlin discusses his paper, “The Internet and Globalization: Ten Tips to Building an Effective Digital Strategy for Global Success.”
PODCAST: Leveraging Action Learning as a Talent Management Strategy during Economic Uncertainty
Jerald Monson, MBA, discusses his research on action learning to fully develop leadership talent under the current uncertain economic conditions.
PODCAST: How To Create Advocates with Loyalty Architect Craig Wilson
In this podcast interview, Loyalty Architect Craig Wilson discusses unearthing your company’s authentic purpose to turn casual customers into loyal advocates.
Five Things to Consider Before Embarking on an Entrepreneurial Venture by Scott Kerslake, CEO of PrAna
PrAna CEO Scott Kerslake offers “Five Things to Consider Before Embarking on an Entrepreneurial Venture” as part of the SEER Symposium at the Graziadio School.
VIDEO: New Consultant Roles and Processes in a 24/7 World
Dr. Kurt Motamedi discusses his research related to the evolution of consulting practices to meet the demands of the fast-paced tempo of organizational life.
VIDEO: Dr. Joetta Forsyth Discusses the Perils of Financial Illiteracy
The financial crisis is a clear demonstration of the desperate need for people to receive financial training.
PODCAST: Why You Should Protect Your Brand and How to Do It
This podcast features Brandon Carr, JD, discussing various routes to proving that your descriptive brand has acquired secondary meaning.
PODCAST: The Impact of Defecit Reduction on the U.S. Labor Market
In this podcast interview, Dr. Don M. Atwater explains how decreases in public sector employment will push back the recovery of the U.S. labor market.
The Graziadio School Welcomes Visiting Faculty from Poland
The Graziadio School of Business & Management will host three visiting faculty from the Warsaw School of Economics-SGH in Poland.
PODCAST: The Financial Elements of Business Resilience with Garland Simmons, PhD
In this podcast, Garland Simmons, PhD, offers commentary on the financial elements of business resilience, offering examples of businesses that have flourished.
PODCAST: Understanding Secondary Meaning in Trademark Law
What’s in a name? Quite a bit, it turns out. This podcast summarizes the rules of secondary meaning in trademark law with Alexa Koenig, JD, MA.
PODCAST: Economist Christopher Thornberg Says a Double Dip is Unlikely
In this podcast interview, Economist Christopher Thornberg discusses the slew of recent data that portrays faltered growth for the American economy.
PODCAST: The Downside of the Federal Reserve’s Proposed Actions with Exchange Rates
In this podcast, economist Don M. Atwater and finance guru Darrol J. Stanley discuss the potential pitfalls of the Federal Reserve’s current monetary policy.
PODCAST: Family Business Succession Planning with Otis W. Baskin, PhD
This podcast interview features Otis W. Baskin, PhD, professor of management, who discusses strategies for family business succession planning.
PODCAST: Distinctiveness in Trademark and Trade Dress Law
In this podcast interview, David Scalise, JD discusses how critical trademarks and trade dress are to a company’s success, and the legal protections for them.
PODCAST: Self-Organizing Conversation as an Invitation to Serendipity with Dr. Stephen R. Axley
[powerpress: http://gsbm-med.pepperdine.edu/gbr/audio/winter2011/Podcasts/Axley podcast.mp3] Click here to listen and subscribe in iTunes U Where do truly great ideas come from? Is it possible to purposefully discover serendipity? How do people share information in ways to expand what they know? Stephen R. Axley, PhD believes that the answer to these questions lies in something we all do … Continued
“Undercover Boss” – A Social Makeover for Corporate Executives?
GBR Academic Editor Nancy Dodd discusses the hit reality show “Undercover Boss” and its implications for social change in C-level leadership.
CEO Insights: Ed Hogan Discusses the Importance of Making a Contribution
In this episode, CEO Insights features Ed Hogan, who founded Pleasant Holidays with his wife, Lynn, and grew the business to approximately $500 million annually.
CEO Insights: An Intimate Conversation with Eli Broad
Can’t view this video? Click here to open in new window. CEO Insights is a production of Pepperdine University that spotlights the life and contributions of prominent business leaders. In this episode, CEO Insights turns the lens on Eli Broad. As the child of immigrant parents, Eli Broad was instilled with the values of hard … Continued
Ten Tips for Improving Your Business Writing
On Friday, Gary Kinder, an expert on business and legal writing, offered a course on Advanced Business Writing at Pepperdine University. He drove the point home that “your credibility rides with every sentence.” Here are a few takeaways from his presentation: 1.) Avoid Splitting Infinitives: This rule came from Latin scholars who, in 1820, wanted … Continued
Video: Sustainability Strategies Can Increase the Triple Bottom Line
Andrea Green, founder of Globally Green, a sustainable development and consulting firm, has transitioned into consulting after 20+ years in the licensed consumer products arena, both domestically and internationally. She donated her time to come into speak to students in Dr. Margaret Phillips‘ “Designing and Managing International Organizations” class. In this video interview, she speaks … Continued
Quarterly Economic Update: August 2010
Can’t view this video? Click here to open in new window. Chris Thornberg, founding principal of Beacon Economics and Editorial Review Board member of the Graziadio Business Report, fills in the GBR about the latest findings of Beaconomics, the quarterly forecast for the U.S. and California economies. Based on the latest statistics on U.S. unemployment, … Continued
“Risky Business:” Hahn Gives Historical Context for the BP Oil Spill
Energy markets expert and Graziadio School professor Joe Hahn commented on BP’s Gulf oil spill and oil drilling in California on the KNBC-TV morning program
Top 5 Business Books for the Beach Chair
Now that summer is upon us, we have compiled the top five business books you should have on your 2010 summer reading list.
What’s Next LA? Economic Forecasts Warns “Beware of the Bounce”
Can’t see the above video? Click this link to watch. On May 5, 2010, the Pepperdine University Graziadio School of Business and Management joined forces with the Los Angeles Chamber of Commerce and Beacon Economics to hold the second annual “What’s Next LA?” conference, mapping the road to economic recovery in 2010. The message was … Continued
Top 10 Ways Business Owners Can Put Money in their Pockets
The Pepperdine University Graziadio School of Business and Management hosted financial experts Jonathan Stouffer and Paul Salerno of Orange County-based firm Tax & Financial Group in a seminar on ways that business owners can cut costs and add revenue during tough times. Below are their top 10 tips: 1. Max out Corporate Deductions Talk with … Continued
Quarterly Economic Update: Spring 2010
Christopher Thornberg is a founding principal of Beacon Economics and a member of the Graziadio Business Review Editorial Board. In this quarterly report, Thornberg reveals what lies ahead for the economy in the coming quarter and beyond based on Beacon’s extensive research as one of California’s leading economic forecasters. For a more in-depth analysis of … Continued
Fellowship without the Fellows: Does Sisterhood Exist in Corporate America?
As the new managing editor of the Graziadio Business Review and an MBA candidate, I attended the Women’s Leadership Forum held at Pepperdine on March 26. The event featured members of The Committee of 200, an invitation-only membership organization of the world’s most successful women entrepreneurs and corporate leaders. I was eager to hear the … Continued
Three Ideas for Taming the Whirlwind
I’m continually looking for ways to organize ideas, work, and activities, plus figure out how to prioritize and piece it all together. We all need a system that keeps us on top, rather than drowning in unfinished projects and lost to-do lists or sublimating what we really care about doing far beneath what has to get done.
5 Simple Rules for Better Email Business Communication
I have been teaching with Frances Grimes in the Management Communications program here at Graziadio this fall and so business communication is on my mind. Face-to-face business communication is difficult—attempting to read body language, facial expressions, and gestures (although some gestures speak for themselves), can be a challenge. Not to mention cultural differences that can … Continued
Businesses Pay for Lack of Customer Service
Nancy Dodd, MPW, MFA, is editor of the Graziadio Business Report and an adjunct professor of screenwriting. Customer service has been on my mind lately, or I should say a lack thereof. Business executives budget fortunes to figure out how to attract customers while the customers they lose out the front door go unnoticed. It … Continued
Bring Happiness to Work!
This is a guest post by Charles D. Kerns, PhD, Associate Professor of Applied Behavioral Science If an organization does not perform and sustain performance it will decline over time and perhaps die. To sustain performance, a sufficient level of happiness needs to be introduced to an organization. Performance and happiness partner to help assure … Continued