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Women make up half the workforce in nearly every country, still, labor shortages call for increased participation of women workers at all levels of the organization.
The Halloween effect seems particularly compelling because of its seemingly large potential payoffs and the endless attention it receives in the media.
After decades of globalization and intensifying competition, the market for talent has replaced loyalty as the factor shaping the relationship of employers/employees.
A tax inversion happens when a firm relocates its headquarters to another country and declares that country as its domicile for the foreign country’s lower tax rate.
While foolish for companies to spend money unwisely in managing human capital, growing research confirms that “high performance work systems” are worth the investment.
Spiritual wisdom like mindfulness coexists in unconventional ways with traditional business models resulting in positive outcomes for the organization.
This study examines measures of customer satisfaction is six countries within South America: Argentina, Brazil, Chile, Colombia, Peru, and Venezuela over the five-year period 2013 through 2017.
As the role of the customer becomes more and more important to the sustainability of the firm, effective allocation of resources will provide a significant advantage to customer service organizations.