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Interview questions include:
- What are the big questions leaders should be asking themselves about business in today’s environment?
- How does a leader invite openness?
- What was the airport of the future project?
- How do you start innovation when a company has a long-standing history of doing things a certain way?
- What role do you think values-centered leadership plays in business innovation?
- How do you keep innovation going?
- What are the five perils you would caution leaders about as they try to capture value and innovation?
- How do you deal with risk in the context of innovation and getting senior executives involved?
About Ed White
Before starting de Novo Consulting, Ed White was with Alaska Airlines for 39-years. His career with Alaska Airlines began in 1972 in Gustavus, Alaska. After working a number of frontline positions, he was awarded his first management opportunity in 1977, which led to various management positions and promotion to an executive role in 1987. During that time his involvement and contribution to Alaska Airlines was diverse and significant:
- Leading customer service, the company received 24 nationally recognized awards for superior customer service
- Responsible for a team of as many as 6500 employees
- Implemented the first comprehensive financial management capabilities for the company’s largest operating division
- Extensive involvement in labor relations.
- Led the inter-divisional team that invented and implemented “Airport of the Future,” creating an industry-leading airport check-in process
- Implemented, successfully, numerous, large-scale change projects touching customer service, operations, facilities, and technology
- Demonstrated leadership skills with employees as Alaska grew from a little known regional airline to the 9th largest air carrier in the nation
In addition to Alaska Airlines, Ed has worked with, or on, numerous non-profit, customer advisory, and industry boards. He is currently serving on the board for Rainier Christian Schools of south King County. He has been on both the design and execution side of strategic planning.
