Posts Tagged ‘social media’

Why Do Customers Misbehave?

also by Marty Abbott, DM, and Kalle Lyytinen, PhD In a recent GBR article we put forward an argument that in using a product or service consumers are afforded the opportunity to use it in ways not originally intended. We argue that customers do this for a variety of reasons, such as increasing the utility [...]

March 6th, 2013 - By


Information Technology Enables Transformation of Hollywood

After the 2012 HITS, Devendra Mishra wrote an article, “Information Technology Enables Transformation of Hollywood,” in which he discusses the expanding roles of CIOs and the new partnerships between CIOs and CTOs.

May 11th, 2012 - By


Dr. Charla Griffy-Brown Discusses Twitter as Haiku in Japanese Culture

Charla Griffy-Brown, PhD, discusses the cultural relevance of Twitter in Japan during and after the devastating earthquakes that took place in March 2011.

June 22nd, 2011 - By


The Future of the Entertainment Industry: A Panel Discussion

Top entertainment executives discuss the numerous industry shifts spurred by increased digital content and new media.

May 25th, 2011 - By


It’s Not the Words, It’s How You Say Them

Marketing professor and social media pro Alan Beard talks about how to create social media with “panache.”

February 7th, 2011 - By


Does Anybody Care?

Alan Beard, adjunct professor of marketing strategy at Pepperdine, explains how to get your audience to care about the company’s social media messages.

January 21st, 2011 - By


Social Media: It’s Not About You

Marketing professor Alan Beard likens social media best practices to that of dinner party conversation – listen, engage, don’t offend, and be interesting.

January 10th, 2011 - By


Where to Work if Social Media is Your Thing…

If social media is really your thing then why not work at a company that truly embraces it? Plenty of organizations are integrating social media into their everyday operations and reaching their target audience through it as well. But according to Mashable.com, four companies in particular have truly embraced social media in a way that [...]

December 14th, 2010 - By


Continuous Partial Attention: Is it Time to Audit your “CPA”?

Attention is a precious resource. Have you considered how you use, diffuse, confuse and potentially abuse your attention? Do you understand the link between where you are spending your attention and the quality of your energy, productivity, and relationships? We live in a world with tremendous potential for distraction. Linda Stone, a former Apple and [...]

August 17th, 2010 - By


Using Social Networking in Firms: Should We Open Pandora’s Box?

To what extent should firms allow their employees to utilize social networking in the workplace?

July 9th, 2010 - By