VIDEO: Transforming the Relationship between Business and IT Executives
Dr. George Westerman studies the impact of digital technology on the management of large firms. In this video interview, he discusses the changing role of CIO.
“The Role of the CIO” with Harvey Koeppel
In this video interview, Center for CIO Leadership Executive Director Harvey Koeppel discusses the changing role of the CIO based on his experience in the financial services industry.
The Charisma of Twitter
Twitter is a form of electronic charisma that can attract or repel followers. This article explores the uses and limitations of Twitter and analyzes its success based on the definition of charisma.
2010 Student Paper Winner: Using Social Media to Grow Your Business
Businesses can best benefit from social media by having a good overall strategy and knowing how to listen, participate, and measure results.
Utilizing Business Service Management Concepts to Improve Healthcare Information Services
ITIL and BSM, and the adoption of BSM concepts in an IT department and a business service unit of a regional healthcare provider.
Interview with Robert Eckert, Chairman of the Board and CEO of Mattel, Incorporated
Robert Eckert, Chairman and CEO of Mattel, discusses his role at the helm of the worldwide leader in toy design, manufacturing, and marketing.
Editorial: Is Robotics America’s Ticket to Continued Global Competitiveness?
An exploration of the potential of robotics for both increased productivity and ethical concerns, drawing on the history and looking toward the future of the industry.
The Power of Sharing in an Uncertain World
A case study of a corporate business unit at Nestlé in the United States demonstrates the potential of virtual insourcing.
IT Solutions for SMBs in an Economic Downturn
In an economic downturn, innovation is particularly essential to business success.
IT Outsourcing: China Grasps for the Lead
China, which plays a leading role in the outsourcing of manufacturing, is making strong headway in the information technology industry and may soon pose a major threat to India’s supremacy.
IT-Enabled Information Transparency: A Strategic Approach
This article offers foundations and guidelines for sound transparency strategies that are the result of over six years of field observations and empirical research.
Editorial: No Child Left Behind-A Blueprint for Success
It is our duty to provide the next generation with the tools to be successful in this increasingly digital-based global economy.
Creating a Community in Southern California that Values Sharing Knowledge
The threat of knowledge loss affects the aerospace industry, as well as entertainment, high technology, education, and government.
Managing Organizational Knowledge
Through knowledge management, organizations identify and leverage their collective knowledge to compete, including the creation, storage/retrieval, transfer, and application of knowledge.
IT in Healthcare
Over the next few years, the healthcare industry is expected to be one of the top two industries to leverage information technology (IT) and to recognize significant growth.
Business Survival Skills
Businesses should have a preparedness process including assessing potential risks, developing survival mechanisms, and responding quickly to a given disaster.
Mapping IT Resources for Successful Implementations
An IT Resource Gap Framework is a simple tool for identifying project risk, systemic weaknesses, and strategic concerns for implementation projects.
IT MATTERS: Measuring Success
IT and quantitative analysis offer extraordinary benefits to decision-makers but complex decisions cannot always be measurable.
Editor’s Note
A resource of common and not so common business terms to help you decipher business terminology.
IT MATTERS: The IT Governance Road Map
Information technology (IT) offers many opportunities to enhance or transform business, but requires carefully orchestrated efforts between the firm’s technology and business specialists.
Connecting Enterprise Information and People in a Web World
Based on research and consulting with over a dozen firms, authors believe that firms who devote sustained energy to motivating user involvement in IT initiatives are much more likely to succeed.
An Uphill Battle
If your company is interested in expanding its operations to China, are you aware of the existing e-commerce development challenges that await you?
IT MATTERS: Or more correctly, use of IT matters…
What matters about Information Technology (IT)? How does IT add value to a firm? Who should take responsibility for IT management?
Editor’s Note: Phishing
The ease of doing business online for both customers and companies is at risk as the fear of becoming a victim of phishing grows.
Will Your Company’s Electronic Records Storage Withstand Legal Scrutiny?
Because of the explosive growth of electronic records, the mandate for trustworthy storage and management of electronic records is greater than ever before.
Wired!
To conduct business in Asia, managers need to understand Asian electronic infrastructures and how to leverage them.
IT MATTERS: Seek and You Might Find
There are two main reasons for information disasters: too little information and too much information.
The Cost of Lost Data
The cost of lost data from computers is substantial. Businesses must be proactive in protecting this important resource.
IT MATTERS: Digital Indemnity
Identity management systems help create an electronic trail of users and applications for regulators to follow, but better processes must also be instituted.
Using Dashboard Based Business Intelligence Systems
User-friendly business intelligence systems help increase organizational participation as well as improve bottom line performance.
Consolidate All IT?
Many technology people currently report to a business unit rather than a department. How do you decide whether to bring them back under direct IT control?
IT MATTERS: Portal Combat
While software companies are suffering in 2002-03, recent figures surprisingly indicate that the enterprise portal software (EPS) market is continuing to grow.
IT MATTERS: Webhosting
While there is still a viable Web hosting market, consolidation and uncertainty have created a tighter market. Is outsourcing right for you?
Conversation with Evoke Software’s Lacy Edwards
Professor Chuck Morrissey interviews successful software entrepreneur Lacy Edwards about entrepreneurship and venture capital.
IT MATTERS: Web Services May Bridge the Great Culture Gap
Web services will enable organizations to integrate their information, applications, workflows, and customer transactions in more versatile web environments.
Do Japan’s High Tech Failures Open Doors for Western Firms?
Japan’s technology woes will impact U.S. business practice as technology trade increases.
E-Commerce Reboots
New technologies continue to transform the Web into a viable business tool and sales channel that saves money and increases operational efficiency.
IT MATTERS: Web Services Prevail Despite Travail
Tech slump yields economies for supply-chain and sell-chain automation.
Teams Use IT to Manage Client Impressions
Customer satisfaction depends heavily on clear communication. Reap the benefits and avoid the pitfalls of e-mail and videoconferencing with these suggested communication guidelines.
Using Internet Portals to Manage the Information Deluge
COPE Model can help to choose the portal that’s right for you.
Knowledge Management and the Internet
The key to managing information and knowledge on the Internet is understanding and effectively using search engines.
Are You Ready for E-Commerce?
It took radio 30 years, from 1922 to 1952, to reach 50 million users. Television required 13 years to do the same thing. Cable television became available in 1974 and achieved this goal in 10 years. It took the Internet approximately five years to reach an estimated 100 million users (Source: Harris Interactive) and revolutionize … Continued
E-Commerce & Taxation
The rapid growth of electronic commerce has led to increased interest and debate on whether, and how, e-commerce should be taxed.
Knowledge is Power…
Today’s information systems must add value to the organization through the creation, capture, distribution, application, and leveraging of knowledge.
Business and Universities Moving to Collaborative Technologies
Professional education programs cannot escape the same dramatic shifts in infrastructure and process redesign experienced by industry and government in this emerging network era.
The European Directive On Data Privacy
Should the EU conclude that America’s data protections are insufficient, there could be major repercussions for businesses on both sides.
IT MATTERS: The Wonderful World of the Wireless Web
The extraordinary penetration of cellular phones continues along with the relentless expansion of functionality and services.