Dr. George Westerman studies the impact of digital technology on the management of large firms. In this video interview, he discusses the changing role of CIO.
In this video interview, Center for CIO Leadership Executive Director Harvey Koeppel discusses the changing role of the CIO based on his experience in the financial services industry.
Twitter is a form of electronic charisma that can attract or repel followers. This article explores the uses and limitations of Twitter and analyzes its success based on the definition of charisma.
Businesses can best benefit from social media by having a good overall strategy and knowing how to listen, participate, and measure results.
ITIL and BSM, and the adoption of BSM concepts in an IT department and a business service unit of a regional healthcare provider.
Robert Eckert, Chairman and CEO of Mattel, discusses his role at the helm of the worldwide leader in toy design, manufacturing, and marketing.
An exploration of the potential of robotics for both increased productivity and ethical concerns, drawing on the history and looking toward the future of the industry.
A case study of a corporate business unit at Nestlé in the United States demonstrates the potential of virtual insourcing.
In an economic downturn, innovation is particularly essential to business success.
China, which plays a leading role in the outsourcing of manufacturing, is making strong headway in the information technology industry and may soon pose a major threat to India’s supremacy.
This article offers foundations and guidelines for sound transparency strategies that are the result of over six years of field observations and empirical research.
It is our duty to provide the next generation with the tools to be successful in this increasingly digital-based global economy.
The threat of knowledge loss affects the aerospace industry, as well as entertainment, high technology, education, and government.
Through knowledge management, organizations identify and leverage their collective knowledge to compete, including the creation, storage/retrieval, transfer, and application of knowledge.
Over the next few years, the healthcare industry is expected to be one of the top two industries to leverage information technology (IT) and to recognize significant growth.
Businesses should have a preparedness process including assessing potential risks, developing survival mechanisms, and responding quickly to a given disaster.
An IT Resource Gap Framework is a simple tool for identifying project risk, systemic weaknesses, and strategic concerns for implementation projects.
IT and quantitative analysis offer extraordinary benefits to decision-makers but complex decisions cannot always be measurable.
A resource of common and not so common business terms to help you decipher business terminology.
Information technology (IT) offers many opportunities to enhance or transform business, but requires carefully orchestrated efforts between the firm’s technology and business specialists.
Based on research and consulting with over a dozen firms, authors believe that firms who devote sustained energy to motivating user involvement in IT initiatives are much more likely to succeed.
If your company is interested in expanding its operations to China, are you aware of the existing e-commerce development challenges that await you?
What matters about Information Technology (IT)? How does IT add value to a firm? Who should take responsibility for IT management?
The ease of doing business online for both customers and companies is at risk as the fear of becoming a victim of phishing grows.
Because of the explosive growth of electronic records, the mandate for trustworthy storage and management of electronic records is greater than ever before.
To conduct business in Asia, managers need to understand Asian electronic infrastructures and how to leverage them.
There are two main reasons for information disasters: too little information and too much information.
The cost of lost data from computers is substantial. Businesses must be proactive in protecting this important resource.
Identity management systems help create an electronic trail of users and applications for regulators to follow, but better processes must also be instituted.
User-friendly business intelligence systems help increase organizational participation as well as improve bottom line performance.
Many technology people currently report to a business unit rather than a department. How do you decide whether to bring them back under direct IT control?
While software companies are suffering in 2002-03, recent figures surprisingly indicate that the enterprise portal software (EPS) market is continuing to grow.
While there is still a viable Web hosting market, consolidation and uncertainty have created a tighter market. Is outsourcing right for you?
Professor Chuck Morrissey interviews successful software entrepreneur Lacy Edwards about entrepreneurship and venture capital.
Web services will enable organizations to integrate their information, applications, workflows, and customer transactions in more versatile web environments.
Japan’s technology woes will impact U.S. business practice as technology trade increases.
New technologies continue to transform the Web into a viable business tool and sales channel that saves money and increases operational efficiency.
Tech slump yields economies for supply-chain and sell-chain automation.
Customer satisfaction depends heavily on clear communication. Reap the benefits and avoid the pitfalls of e-mail and videoconferencing with these suggested communication guidelines.
COPE Model can help to choose the portal that’s right for you.
The key to managing information and knowledge on the Internet is understanding and effectively using search engines.
It took radio 30 years, from 1922 to 1952, to reach 50 million users. Television required 13 years to do the same thing. Cable television became available in 1974 and achieved this goal in 10 years. It took the Internet approximately five years to reach an estimated 100 million users (Source: Harris Interactive) and revolutionize … Continued
The rapid growth of electronic commerce has led to increased interest and debate on whether, and how, e-commerce should be taxed.
Today’s information systems must add value to the organization through the creation, capture, distribution, application, and leveraging of knowledge.
Professional education programs cannot escape the same dramatic shifts in infrastructure and process redesign experienced by industry and government in this emerging network era.
Should the EU conclude that America’s data protections are insufficient, there could be major repercussions for businesses on both sides.