A case study using the lens of memos, news stories, and e-mail notes to allow readers to view events at AB, Inc., as a learning tool for the art and science of management.
Activity without direction or purpose is simply motion. No more. No less. Traditional job descriptions focus on activity. It is far better to throw out your activity-based job descriptions and replace them with performance profiles that focus on results – not activity. This call for performance profiling goes out to all organizations wanting to improve … Continued