Junior was a man devoted to Pepperdine, his students, and his colleagues and was a stalwart member on many committees, always looking for how to best serve the Pepperdine Graziadio Business School and the University.
The COVID-19 crisis is one event that has intensified the need for urgent action by developing countries to utilize technologies like AI to drive economic growth.
The pandemic has clearly proven that the rational decision-making model, business schools’ ideal and its theoretical definition of how decisions should be made, is not valid under conditions of VUCA.
Although it appears that the pandemic caused the disruption, when examining each disrupted supply chain carefully, it instead exposed the excessive risk of each supply chain.
With the vast ecosystem of information technology systems available to management along with the wide-ranging analytical techniques that can be applied to data, knowing where to start the journey toward a data-driven decision-making approach can be daunting to management.
Although smart device manufacturers have positioned themselves strongly in the Business to Consumer (B2C) segment, this might well be the right time for these businesses to invest in the vastly overlooked opportunities in the Business to Business (B2B) segment.
Introduction Value for Money (VfM) analysis helps governments decide whether it is more cost-effective to do a project through traditional procurement, or through PPPs. State government financial departments, project teams, and senior management can run this type of simplified VfM analysis with the help of a few consultants in order to select the ideal type … Continued
From finance to health services, real estate to fast food, AI technologies are being rapidly adopted across industries and around the world to innovate business and operating models.
Although attendance and revenues continue to decline, the challenges associated with player injuries continue unabated.
This article summarizes how prescriptive analytics techniques are used in practice by retirees to maximize retirement portfolio longevity. The authors then contribute to this applied research by assessing how the SECURE Act affects the value of a retiree’s bequest.
This case study provides a tool and methodologies used to assist public accounting firms and other financial and managerial consultants in assessing their strengths, weaknesses and GAPs for delivering quality consulting and client service that their clients seek.
Management and Cultural Implications of Customer Satisfaction Differences for Help Desks in South America
This study examines measures of customer satisfaction is six countries within South America: Argentina, Brazil, Chile, Colombia, Peru, and Venezuela over the five-year period 2013 through 2017.
Many B-schools have responded to COVID-19 by increasing their online presence as a stopgap measure in the short term and potentially a long-term solution to ongoing economic challenges. These actions may not be a complete solution to the problem.
As the role of the customer becomes more and more important to the sustainability of the firm, effective allocation of resources will provide a significant advantage to customer service organizations.