You are currently visiting the Blog, to visit the Peer-Reviewed Journal click here

Four Lessons from the Demise of Japan Airlines

On January 20, 2010, the New York Times and all major Japanese papers reported the bankruptcy filing of JAL (Japan Airlines). The crane that once symbolized Japan’s powerful national airline is no more. Not even privatization could help an airline run into the ground by arrogance and incompetence. But this is actually old news—everyone knew … Continued