Through knowledge management, organizations identify and leverage their collective knowledge to compete, including the creation, storage/retrieval, transfer, and application of knowledge.
Michael Williams, PhD
An IT Resource Gap Framework is a simple tool for identifying project risk, systemic weaknesses, and strategic concerns for implementation projects.
IT and quantitative analysis offer extraordinary benefits to decision-makers but complex decisions cannot always be measurable.
Based on research and consulting with over a dozen firms, authors believe that firms who devote sustained energy to motivating user involvement in IT initiatives are much more likely to succeed.