This article describes the changing role of warehouse supervisors, their competencies, job requirements, and training needs, presenting five key takeaways.
Jeffery Periatt, PhD
Jeffery Periatt, PhD, is an associate professor in the Department of Marketing at Auburn University Montgomery. Dr. Periatt received his DBA from Mississippi State University. He has served on the Selma Institute for Supply Management, and the Central Alabama Association for Operations Management boards. His research interests include psychology and supply chain management. Dr. Periatt co-authored the book, Growth and Development of Logistics Personnel, helped develop the CLM Toolbox, and has co-authored a number of articles published in the Journal of Personal Selling and Sales Management, Journal of Business & Economic Research, and the Reference Services Review.