This case study provides a tool and methodologies used to assist public accounting firms and other financial and managerial consultants in assessing their strengths, weaknesses and GAPs for delivering quality consulting and client service that their clients seek.
Rubina Mahsud, PhD
Dr. Rubina Mahsud, is a thought leader in business education, corporate strategy, and leadership. Her work spans from humanitarian aid to Return on Shareholder Equity. Her articles have appeared in the Journal of Managerial Psychology, Journal of Leadership and Organizational Studies, Leadership and Organizational Development Journal, Personnel Review, Sustainability Accounting, Management and Policy Journal, and Business and Society Review. She currently serves as Associate Professor of Management at the Center for Leadership Formation, Albers School of Business and Economics at Seattle University. She holds her PhD in strategic management and master’s in public health from State University of New York at Albany. Dr. Mahsud prior degrees include Master in hospital administration from University of Birmingham (UK) and medical degree from Jinnah Medical College (Pak).