Businesses must manage integrity continuity by assessing their vulnerability to ethical disasters, taking proactive measures, and preparing to react when such scandals break.
Robert C. Chandler, PhD
Robert C. Chandler, PhD, is the Communication Division Chair and Blanche E. Seaver Professor of Communication in the Center for Communication and Business, Seaver College, Pepperdine University. His specializations include organizational communication, diversity management and intercultural communication, crisis management planning and crisis communication, employee assessment and training, and employee ethical behavior. Dr. Chandler is the co-author along with Lynn Brewer the former ENRON Executive who was the whistleblower that prompted the government investigation, O.C. Ferrell, PhD (professor and chair in the Department of Marketing, and co-director of the Center for Business Ethics and Social Issues at Colorado State University), and Victoria Nemerson (President and CEO of The Integrity Institute), of the forthcoming book, The Value of a Corporate Ethical Disaster: Managing Recognition, Prevention, Discovery, Response, & Recovery, from Thomson South-Western Press (anticipated Spring 2006).