Teams Use IT to Manage Client Impressions
Customer satisfaction depends heavily on clear communication. Reap the benefits and avoid the pitfalls of e-mail and videoconferencing with these suggested communication guidelines.
Lindsley G. Boiney, PhD
Articles
Gender Impacts Virtual Work Teams
Gender is among the characteristics associated with diversity and is known to influence team behaviors. Managers must be aware of potential challenges.
Knowledge is Power…
Today’s information systems must add value to the organization through the creation, capture, distribution, application, and leveraging of knowledge.