In this article, the author clarifies the differences between those problems that can be solved—Tame Problems—and those that cannot—Wicked ones—and spells out the both the implications of these, and what can be done to deal with them.
Joseph C. Bentley, PhD
Joseph C. Bentley is an emeritus professor of management and organizational behavior at the University of Utah and Distinguished Professor of Organizational Development at the University of Monterrey, Monterrey Mexico. He is author of the website www.tamingwickedproblems.com. His book, Exploring Wicked Problems: What They Are and Why They Are Important, written with co-author Michael Toth, PhD, is currently in press.