2014 Volume 17 Issue 2

The Book Corner

The Book Corner

Reviews of Business Books

Read additional Book Corner Reviews here…



Customer Experience 3.0

by John A. Goodman

AMACOM, 2014

256 pages

Reviewed by William Bleuel, PhD

Read more…



Moments in Talent Management cover sizedAHA Moments in Talent Management: A Business Fable With Practical Exercises

by Mark Allen

ASTD Press, August 2014

168 pages

Reviewed by Nancy Ellen Dodd, MPW, MFA

Read More…



Keeping Up with the Quants book cover 150x200Keeping Up with the Quants

by Thomas H. Davenport and Jinho Kim

Harvard Business Review Press, June 2013

240 pages

Reviewed by William Bleuel, PhD

Read more…



Print Friendly, PDF & Email
Author of the article
Graziadio Business Review
Graziadio Business Review is an online journal that delivers relevant business information and analysis for business, government, and non-profit managers. From accounting and finance to ethics and work/life balance, the Graziadio Business Review extends current business debates in new directions that you can use to advance your business and professional career.
More articles from 2014 Volume 17 Issue 2
Related Articles
Management and Cultural Implications of Customer Satisfaction Differences for Help Desks in South America