1999 Volume 2 Issue 2

Defamation Vs. Negligent Referral

Make managers in your organization aware of the risks of giving negligent references.

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Maximize Business Achievement

Does your organization have performance-based goals and rewards in place for every member?

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Preserving Family & Business Assets

The business of living requires due diligence with the development of a strategic estate plan that provides efficiency and comfort.

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Knowledge is Power…

Today’s information systems must add value to the organization through the creation, capture, distribution, application, and leveraging of knowledge.

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Editorial

Editor’s Note: Welcome to the Graziadio Business Review

Welcome to the first issue of the second year of the Graziadio Business Review, an electronic journal dedicated to serving business practitioners.

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E-Commerce & Taxation

Background information on the issues involved in electronic commerce and a discussion of the three basic options available for consideration.

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Conversation with Franchise Mortgage Acceptance Company’s Wayne “Buz” Knyal

“Buz” Knyal, President and CEO of Franchise Mortgage Acceptance Company, discusses entrepreneurship, leadership, ethics, and education.

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Cultivating the Customer Asset

Target customer service programs for potential customers, new customers, loyal customers, and low-margin customers.

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