2009, Volume 12, Issue 4
| Issue No. | Title | Author |
| Authors: Charles W. Fojtik, PhD, and John D. Nicks, PhD | ||
| 1999 Iss.No: 3 |
Customer Satisfaction Measurement |
Charles W. Fojtik, PhD, and John D. Nicks, PhD |
2009, Volume 12, Issue 4
| Issue No. | Title | Author |
| Authors: Charles W. Fojtik, PhD, and John D. Nicks, PhD | ||
| 1999 Iss.No: 3 |
Customer Satisfaction Measurement |
Charles W. Fojtik, PhD, and John D. Nicks, PhD |
The opinions expressed are solely those of the authors and do not necessarily reflect the views of the Graziadio School of Business and Management nor Pepperdine University.