ArticleTitle - Graziadio Business Report

GBR

2009, Volume 12, Issue 4

Issue No.	Title	Author
Authors: Recommendations by Michael L. Williams, PhD, Charles W. Fojtik, DBA, John Mooney, PhD, Donald M. Atwater, PhD
2005 Iss.No: 3	Book Corner: The Book Corner The New CIO Leader; Business Under Fire; The Only Sustainable Edge; Joy At Work • Related Articles • Articles written by Author •	Recommendations by Michael L. Williams, PhD, Charles W. Fojtik, DBA, John Mooney, PhD, Donald M. Atwater, PhD

2002 Iss.No: 4	Calculating the Strategic Value of Customer Satisfaction What do your metrics tell you? • Related Articles • Articles written by Author •	Chic Fojtik, PhD

1999 Iss.No: 4	Interviews: Conversation with McDonald's Mike Roberts How McDonald's Mike Roberts keeps an international firm local • Related Articles • Articles written by Author •	Charles Fojtik, DBA

1999 Iss.No: 3	Customer Satisfaction Measurement Perceptions in German marketing research firms • Related Articles • Articles written by Author •	Charles W. Fojtik, PhD, and John D. Nicks, PhD

1998 Iss.No: 3	Boosting country club membership with innovative marketing and pricing concepts • Related Articles • Articles written by Author •	Edward A. Merritt, and Charles W. Fojtik, DBA