Operations Management Archives

Sustaining an Organization in the Midst of Chaos

Sustaining an Organization in the Midst of Chaos

Using the 2008 recession, we will look at how leaders have handled economic, environmental, and organizational responsibility and sustainability during chaos.

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Arrow Electronics: Surviving and Thriving After Tragedy

Arrow Electronics: Surviving and Thriving After Tragedy

John C. Waddell shepherded Arrow Electronics through a major crisis after the tragic loss of the company’s top executives…lessons in leadership, strategy, and HR.

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“The Facilitator’s Fieldbook,” by Tom Justice and David W. Jamieson, PhD

“The Facilitator’s Fieldbook,” by Tom Justice and David W. Jamieson, PhD

The use of groups and teams has become increasingly prominent in business strategies and change efforts, and facilitation enables success to occur within such groups.

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Is Warren Buffett Unpatriotic?

Is Warren Buffett Unpatriotic?

A tax inversion happens when a firm relocates its headquarters to another country and declares that country as its domicile for the foreign country’s lower tax rate.

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Infusing Traditional Business Systems with Spiritual Wisdom

Infusing Traditional Business Systems with Spiritual Wisdom

Spiritual wisdom like mindfulness coexists in unconventional ways with traditional business models resulting in positive outcomes for the organization.

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Beyond the Numbers

Beyond the Numbers

An implicit challenge is to coordinate the efforts of groups with different interests to realize expected gains. This means that acquisitions quickly go from numbers to considering the impacts on people, as achieving synergy requires clear communication of the implications of an acquisition to those impacted.

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Making Decisions with Multiple Attributes: A Case in Sustainability Planning

Making Decisions with Multiple Attributes: A Case in Sustainability Planning

Decisions involving issues of sustainability tend to include an array of objective attributes along with highly subjective value judgments. Managers must find a way to factor qualitative attributes such as environmental, social, and ethical impact into the decision-making process.

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Transorganizations: Managing in a Complex and Uncertain World

Transorganizations: Managing in a Complex and Uncertain World

Management in a connected, interdependent, and information intensive world requires new thinking and innovative approaches. The increasing interdependence and complexity of organizations and institutions call for transorganizational thinking.

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Highly Effective Technical Personnel Strategies

Learn from the successes and failures of two technical teams with a focus on transfer of tacit knowledge and co-location strategies.

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Utilizing Business Service Management Concepts to Improve Healthcare Information Services

ITIL and BSM, and the adoption of BSM concepts in an IT department and a business service unit of a regional healthcare provider.

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