Archive for August, 2011

GBR Market Wrap: Gold Dips, More Volatility is in Store

Volatility in precious metals as well as other commodities isn’t going to disappear anytime soon, but for gold, the major trend still points upward.

August 26th, 2011 - By


Stop the Madness!

Markets are dysfunctional because they mirror dysfunctional political systems and political players and dysfunctional monetary policies.

August 24th, 2011 - By


Ethics and Loyalty: There May be a Sea Change on the Horizon

In order for ethical programs to have an impact on customers, they must work and be seen to work.

August 24th, 2011 - By


GBR Market Wrap: Fear Continues to Spread through the Financial Markets

It has been a wild ride this summer. As we try to put these markets swings into context, I can’t help but think that the “New Normal” has actually arrived.

August 19th, 2011 - By


A Different Measure for Loyalty

Statistics on Customer Effort Score (CES) strongly suggest it has the ability to detect loyalty at the operational level.

August 17th, 2011 - By


GBR Market Wrap: Bond Market Madness

The Bond market response was not just giving us a sort of “who cares message” but rather “forget about ratings agencies altogether.”

August 12th, 2011 - By


The Graziadio School Welcomes Visiting Faculty from Poland

The Graziadio School of Business & Management will host three visiting faculty from the Warsaw School of Economics-SGH in Poland.

August 9th, 2011 - By


GBR Market Wrap: S&P Issues Unprecedented Downgrade of U.S. Credit Rating

Every now and then, the markets leave you speechless. This was one of those weeks. There was hardly any place to hide except for Treasuries and Gold.

August 5th, 2011 - By