Archive for May, 2008

Retaining Customers (Part 1 of 4)

This is the first of a four-piece series devoted to the topic of customer retention. Here, I will talk about retention, what it is, and why it drives successful business operations. The three subsequent blogs will present a conceptual framework for issues, rationale, cost models, and examples for use in developing and maintaining a loyal […]

May 26th, 2008 - By


No Child Left Behind—A Blueprint for Success

The No Child Left Behind (NCLB) Act 0f 2001 was designed to improve student performance at both the primary and secondary levels by increasing standards of accountability and providing parents with more flexibility in school selection. The NCLB act is currently up for renewal and there are many questions as to what has been accomplished […]

May 19th, 2008 - By


The R-Word and the Future of the Economy

This is a guest post by Sean D. Jasso, PhD, practitioner faculty of economics. The entrepreneur always searches for change, responds to it, and exploits it as an opportunity. ~ Peter F. Drucker The big question on the minds of most people is: What is the future of the economy? The answer is not always […]

May 12th, 2008 - By


Why Did Subprime Loans Become Such a Big Deal?

Intelligent people, including my wife, have been asking me questions about the subprime mortgage crisis. The point that seems to stump them is why a relatively small percentage of subprime mortgage defaults has led to a spiraling national credit crisis, how it happened, and where do we go from here. They were good questions, and […]

May 5th, 2008 - By