Articles by David McMahon, PhD

David McMahon, PhD, is an associate professor of marketing in the Graziadio School at Pepperdine University. Dr. McMahon's research interests are in the areas of services, logistics, and ethics. He is co-author of one book and his research has been published in several academic journals including the Journal of Marketing Theory and Practice and The Journal of Business and Economics Research as well as a number of conference proceedings.

A Strategic Approach to Assessing and Planning Your Initiative by Terry J. Soto

After reading this book, readers will realize that the question is not whether or not to target Hispanics, but whether they understand the market and their organizations well enough to do so.

- By David McMahon, PhD

Know Can Do! by Ken Blanchard, Paul J. Meyer, and Dick Ruhe

Know Can Do! picks up where other books by author Ken Blanchard left off or possibly fell short and focuses on how to get employees to focus on what is needed for the business to excel.

- By David McMahon, PhD

Managing the Critical Role of the Warehouse Supervisor

This article describes the changing role of warehouse supervisors, their competencies, job requirements, and training needs, presenting five key takeaways.

2007 Volume 10 Issue 4 - By David McMahon, PhD, Jeffery Periatt, PhD, Jon Carr, PhD and Stephen A. LeMay, PhD

Waiting Games People Play

Distraction, information, and compensation are common strategies that may mollify waiting customers.

2001 Volume 4 Issue 3 - By David McMahon, PhD

The Death of the Sales Force

The traditional institutional sales representative is becoming a casualty to the move to electronic E2B supply chain management.

2000 Volume 3 Issue 2 - By David McMahon, PhD