
2009, Volume 12, Issue 4
Cost-Effective IT Solutions and Critical Success Factors for SMBs
A Study on Diversification and Asset Correlation in Up and Down Markets
An Exploration of Women's Attitudes Toward Debt, Risk, and Consumption
Virtual Insourcing Can Reduce Costs, Increase Collaboration
Five Tactics to Create a Sustainable Restaurant Business
Video Interview with Sun Microsystem's Terry McKenzie, Senior Director of Global Employee Communications and Communities
Audio Interview with Larry Tanz, President and Co-founder of Agility Studios
Coming Soon: November 30! Video Interview with Bill Sanderson and Chuck Browne of Golden State Foods
The Graziadio Business Report would like to pay its condolences to the family and friends of Luis Villalobos who passed away on October 1, 2009.
China presents a major threat to India in the global IT outsourcing industry.
When jobs eventually return, they will likely be in developing countries where labor is more cost-effective.
A Discussion of Issues Related to Cost, Plan Design, and Administration
Study shows that the nearer and shorter the timeframe, the greater the likelihood an investment will move from uncorrelated to correlated.
Focusing on return on capital may be the key to investment success.
Enhanced distance learning opportunities can help sustainability efforts over the short and long terms.
Dave Smith and Chris Thornberg preview what's to come at the Los Angeles Economic Forecast
Practical Advice on Profiting from Commercial Real Estate in the United States
Businesspersons making real-life pricing decisions need to know the difference.
How to Optimize the Performance of Employees with Adult ADHD
Practical Strategies for Competitive Bidding Environments Derived from Management Science
Insights from Keith McFarland, author of The Breakthrough Company
Audio Interview with ICE Chairman and Founder Jeff Sprecher
Experts offer advice on the best time for a start-up, approaching investors, and writing a good business plan.
Reviews of: Authentic Conversations, Courageous Training, Enjoy!, How to Become and Expert on Anything in 2 Hours, Iconoclast, In the Land of Difficult People, Instant Appeal, Just Good Business, Lead by Example, Leadership Code, Moral Markets, Open Space Technology, and You've Gotta Have Heart
Structural changes can serve as the initial intervention for shifting culture.
Expatriate managers must consider the cultural dimensions of leadership.
An organization can view complaining customers as a nuisance, or use their complaints to its advantage.
Active alpha portfolio management with exchange-traded funds: a simple strategy for the future.
Managerial volunteerism can play a key role in cutting California's costs.
Reviews of: A Complaint is a Gift, A Sense of Urgency, Community, Data Driven, EQ Interview, Future Savvy, Groundswell, Contemporary Leadership and Intercultural Competence, Leadership from the Inside Out, Naming Rights, New Elite, On Competition, Positive Leadership, and Total Leadership.
As the U.S. financial system struggles to regain stability, Peggy Crawford, PhD, and Terri Young, PhD, examine the role that subprime mortgages and the fall of Fannie and Freddie played in the crisis.
Two authors demonstrate varying ways in which IFRS adoption could impact business.
Future workforce planning efforts must systematically account for alternative worker types.
There is a critical, worldwide need for Authentic Visionary Leadership.
David Callen, MSOD, is the winner of the 2008 Graziadio School Student Paper Competition. His award-winning paper takes an innovative look at the virtual teams that organizations may employ for collaboration across international settings.
Audio interview with CEO coach John Rehfeld.
Middle-class Americans must rescue America to save themselves.
Driving Growth Through Innovation, Emerging Real Estate Markets, Fight Foreclosure!, Guide to Advanced Investing Techniques, Managing Brand You, Judgment, Marketing to Hispanics, New Paradigm for Financial Markets, Social Intelligence, Age Curve, Non-Verbal Advantage, Trillion Dollar Meltdown.
Graziadio faculty discuss the factors that led to the crisis and offered an outlook for the financial sector and the overall economy.
Post-retirement employment options vary dramatically by country, but the range of choices may offer new solutions.
6 Strategies for Partnering with Key Minority Stakeholders
The use of information as a competitive advantage.
Audio interview with Forescee Hogan-Rowles, President and CEO of the Community Financial Resource Center.
The New Human Capital Strategy, Save Now or Die Trying, The Automatic Millionaire, The 4-Hour Workweek, Flight Plan, The Big Switch, Myself and Other More Important Matters, Creating A World Without Poverty, Persuasion IQ, Supercapitalism, Followership, The Leadership Advantage, The AI Handbook.
How effective are the SEC's new pay disclosure rules?
How significant changes in the Mexican financial sector are impacting U.S.-Mexico business transactions.
The current state of the law and economics of tie-in sales and the implications for the business manager.
Audio interview with Steve Bilt, president and CEO of Bright Now! Dental.
Recommendations by Graziadio faculty for The Leaders We Need, One Foot Out the Door, Executive Coaching for Results, and From Difficult to Disturbed.
A controversial look at today's economy and the issues to consider in planning for the future and for retirement.
Staying in step with California's mandatory harassment prevention training law.
Both job performance and employees' level of happiness impact the potential of success for an organization.
Yes, traders do make a valuable contribution to society.
Interesting interviews and lectures with business leaders at the Graziadio School of Business and Management and Pepperdine University.
The Age of Turbulence, A Class with Drucker, Big Think Strategy, The Breakthrough Company, The CEO Within, The Foreclosures.Com Guide, Getting to Innovation, Know Can Do!, Managing Government Employees, Negotiation Genius, Network Security Essentials, The Opposable Mind, and Radical Trust
GBR blog provides timely analysis of today's business environment.
The Graziadio Business Report would like to pay its condolences to the family and friends of Robert Hockenberg.
Do you need to consider redesigning your organization? How do you know?
What every business needs to know about banking differences in these countries.
Training needs evolve as warehouse supervisors take on increasingly complex supervisory functions.
The Manager's Guide to Rewards; An Empire of Wealth; Engaged Leadership; Creative Cash Flow Reporting; Truth: The New Rules for Marketing in a Skeptical World; The Employer's Legal Advisor; Fun Works (2nd edition); and Beyond Buzz.
Speakers for the Southern California Knowledge Management Conference share their companies' biggest challenges and solutions.
Hiring the citizen soldier has great benefits but there are also strict laws governing their treatment that every employer needs to know.
As housing prices continue to make front page news, both buyers and sellers worry over the impact on their personal economic future.
A welfare benefit plan can provide big benefits for your employees and tax savings for your company.
How can attitude in the workplace be measured to impact positive change?
How to Talk to Customers; True North: Discover Your Authentic Leadership; The Future of Management; Good Capitalism, Bad Capitalism, and the Economics of Growth and Prosperity; Great Employees Only; and Getting Your Way Every Day.
Part 1: Applying lessons learned from research about strategic leadership development.
Findings indicate that co-movements among the U.S., Germany, and Japan markets are significant.
A new framework for leveraging the power of emotions.
There are three major pitfalls to avoid when operating a family-run business.
Insights offered from the Southern California aerospace industry for managing knowledge assets.
Conversation with Dacor Executives: Michael Joseph, CEO; Stephen Joseph, Director of Interactive and Direct Marketing; Mauricio Roca, Director of Business Development; and Tony Zavala, Executive Vice President and COO.
Alignment: Using the Balanced Scorecard to Create Corporate Synergies; Crash Course in Accounting and Financial Statement Analysis; Know-How: The 8 Skills that Separate People Who Perform from Those Who Don't; Two Weeks to a Breakthrough
The D.C. Circuit Court of Appeals invalidates the so-called "Hedge Fund Rule," requiring the SEC to create a more logical set of comprehensive hedge fund regulations.
Is there a financial reward for following a moral conscience in socially responsible investments?
How will the predicted U.S. labor shortage impact your business?
The Triple Bottom Line; A Leader's Legacy; L. L. Bean: The Making of an American Icon; Taking Advice: How Leaders Get Good Counsel and Use It Wisely; The Kindness Revolution
Contrary to popular opinion, it may not be an advantage to hold stocks for long periods.
A neurotic managerial style has undesirable consequences for individuals, teams, and the organization.
The ability for airlines to succeed today is measured according to several key success factors.
A simple method for developing a business case to evaluate IT investments in the healthcare industry.
Should employers mediate worker's compensation claims?
Financial Intelligence; Encouraging the Heart; Smarter, Faster, Better; Leviathans; The Wisdom Network; Mastering Business Negotiation; The Age of Fallibility; The Center for Creative Leadership (CCL) Handbook of Coaching; Focus Like a Laser Beam
Twelve characteristics to provide standards and metrics that create accountability for marketing decisions.
A six-stakeholder strategy to create long-term corporate success while creating value for the company.
Two Supreme Court rulings go against shareholders.
Freakonomics: A Rogue Economist Explores the Hidden Side of Everything; Mergers and Acquisitions from A to Z; Deals from Hell
Human Resources plays an important, strategic role in supporting organizations.
The idea of pursuing spirituality in the workplace has grown from fad to trend within many organizations.
When the public became more aware of the impact of obesity and health concerns, people reacted with different purchasing choices.
Questions of Character; Leading Strategic Change; Blue Ocean Strategy; Why Should Anyone be Led by YOU?; The Theory & Practice of Investment Management
Have you reviewed your pricing strategies lately?
What is the impact of the relentless increase in the price of oil on global economies?
A strategy for leveraging multiple, often competing, resources required to succeed with complex system implementations.
The upswing in housing prices may increase consumer spending by homeowners who believe this bubble has made them richer.
CFROI Cash Flow Return on Investment Valuation; Organizational Behavior; Recruiting, Interviewing, Selecting and Orienting New Employees
A look at Porter's 5-Forces Industry Analysis as a tool to assess the key success factors in the National Basketball Association.
Non-public companies need to be aware of the impact of the Sarbanes-Oxley Act on their business decisions.
The attention of boards of directors is swinging away from oversight back to where it should be—focusing on company growth.
Using an exercise in negotiations gives businesses an opportunity to examine ethics.
Why Good Companies Go Bad; Resonant Leadership; Telebomb; Becoming a Manager; Investing in Your Company's Human Capital
Fair Trade or Strategic Concern: The Unocal War - What impact will the failed Chinese acquisition of Unocal have on future U.S.-Chinese business relationships?
How do we free the energy within organizations to find what works in order to enable positive change?
The Age of Scandal is reflected in policy changes to Directors and Officers Liability Insurance coverage.
Strategic planning for organizational "integrity" continuity is essential for avoiding, mitigating, and surviving organizational scandals and (un)ethical disasters.
Applying Positive Psychology to goal management increases effectiveness.
IT governance is an escalating issue for firms struggling with how to leverage IT to provide a competitive advantage for the company.
How do you get assertive leaders to cooperate in a group dynamic rather than compete?
Leading change management involves some simple, but too often forgotten rules.
China faces diffusion of Internet and eCommerce technologies in the new millennium.
Leadership is critical to forming and implementing strategy and without it, good strategy does not happen.
Before investing in complex IT initiatives, the company should be aware of the potential pitfalls.
A look at using meditation/arbitration techniques for resolving intra-organization disputes.
James M. Kouzes, author and leadership scholar
The ethics of IS enabled redistribution of power within an organization.
We invited Professor Bill Bleuel, an expert in the quantitative aspects of business, to be a guest columnist in this issue and write about one of his specializations: business measurements.
When exchange rates vary significantly, small firms need a pricing strategy.
The corporate culture of the 100 best companies to work for offers the key to maximizing shareholder wealth.
Knowing the types of attorney compensation arrangements may help you negotiate more favorable fees.
Effective leaders need to manage the logical consistency of change in an organization.
New U.S. and global compliance regulations require stricter maintenance of accurate and trustworthy record keeping.
The lure of "phishing" is costing both the consumer and legitimate online companies.
The IT Payoff; The Commanding Heights; Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency; Visionary Leadership
The rules regarding lying in business in the U.S. are currently being vigorously enforced.
How dramatic are the price increases? What is causing prices to increase?
Consumer Driven Health Care Plans and Health Savings Accounts
A quandary, both domestically and internationally, for parties engaged in commercial disputes
Can you profit from the relationship?
Managerial leadership action roles: what, why, and how?
The Monk and The Riddle; How the Way We Talk Can Change the Way We Work; Inviting Disaster: Lessons from the Edge of Technology; The Feiner Points of Leadership
The Supreme Court speaks, but questions still remain
A Looming Crisis?
Evidence from the Failed 1999 WTO Meeting in Seattle
Vision, Courage, and Creativity – Artistic Insights on Effective Leadership
How to stay ahead of the curve
What, Why and How?
Chairman of the Board of Rite Aid
A Spiritual Audit of Corporate America; Greening the Firm; WIRED; The Smartest Guys in the Room
Where is the knowledge we lost with information? TS Eliot
A primer for businesses on the law of premises liability
How low will it go?
The importance of understanding organizational culture in mergers and acquisitions
Court decisions provide new guidance for punitive damage awards.
Hong Kong, China and Japan flex their electronic muscles.
Butting heads is not always bad.
Chief Information Officer and Vice President, Information Systems Division, American Honda
Try the Way of the Trout.
The Goal: A Process of Ongoing Improvement; The Kimchi Matters; Governor Reagan: His Rise to Power; Now, Discover Your Strengths
Make the first move a strategic choice
An exercise to teach about "first gambits" in negotiation
The rights of buyers and sellers pertaining to defective parts
Mental gymnastics behind unethical behavior
Comparing the U.S. to Japan and Germany
Alternatives to hedge funds for Main Street investors
An approach to improve business performance
Former President, AT&T
Identity Management Systems Help Create an Electronic Trail of Users and Applications for regulators to follow, but better processes must also be instituted
The Lighter Side of Business and Technology
The Choice: A Fable of Free Trade and Protectionism; Co-opetition: A Revolutionary Mindset that Alters Cooperation and Competition; The Knowing-Doing Gap; Who Says Elephants Can't Dance? Inside IBM's Historic Turnaround
The importance of investing in that "ounce of prevention"
Deciding whether to bring "Shadow IT Groups" back under direct IT control
Practical and relevant business responses for uncertain times
An overview
The values -attitude - behavior chain
Will your corporate attorney be the new whistleblower?
Daniel Burnham, Nancy McGaw, Mila Baker, and Blair Shepard
Principled profitability and responsible consumption
What the Enterprise Portal Market Suggests about Successful Deployment of Enterprise Portal Software
Hanging up on telemarketing?
Teamwork trumps solo endeavors
Managing a supply chain in uncertain times
Throwing the baby out with the bathwater?
Dynamic versus static strategic planning
Boeckmann Takes the High Road Among Car Dealerships
Motherhood and Management
Still a Viable Option but It is Critical to Know Where to Look and What to Look For
Expensing options increases transparency in financial reporting
How does the Sarbanes-Oxley Act impact American business?
A four-step process for communicating business ethics
How managers can help staff deal with job insecurity
How to determine when it is safe to grant credit.
The forgotten fundamental of strategic implementation
Software Industry Entrepreneur
Sometimes knowledge can help you avoid "things that go bump in the night."
Thinking twice about FASB's proposed standard
Transform a job into an investment
What do your metrics tell you?
Know your rights when an employee leaves
Finding synergies instead of conflict
Visionary founder of Kinko's
Directors facing new responsibilities
Court narrows ADA protection
Alternate Dispute Resolution Catching On
Simulations provide opportunities to learn about making complex decisions
Link management practice to business results
Why not put everything in stocks?
Watcha gonna do when they come for you?
Careless decisions lead uncritical executives to trouble
Go beyond resource-based thinking to create real value
Computer-based analysis increases accuracy
Leveraging the Internet to transform business practice
Investors will pay risk premiums until new behaviors are instituted
Understanding the effect of each can improve decision making
Former Chairman and CEO of Trader Joe's
Logistics critical in uncertain times
Tech slump yields economies for supply-chain and sell-chain automation
Three essential steps for value-based management
Stay competitive despite limited resources
Supreme Court prompts more questions
Succession planning grooms firms for success
Leaders can make hard decisions a matter of faith!
Effective use can clarify expectations and increase satisfaction
Chairman and CEO of Reid Plastics and of Berkly Industries; Vice Chairman of Consolidated Container Corporation
Ambivalence may or may not be my problem
Our picks for best E-BIZ insights on the web
Graziadio School faculty reflect on ways in which business perspectives have changed since September 11
Learn to identify and extinguish problem behavior
Men want clear objectives while women value communication
ADA, Patents, Property Rights, and HMOs top list
Signs were clear during expansion in the Nineties
Organizations lose critical knowledge they didn't know they had
Founder and President of the Joseph and Edna Josephson Institute of Ethics and the CHARACTER COUNTS! Coalition
Moving forward together
Our picks for best E-BIZ insights on the web
High profits prompt charges of market manipulation
If you have to keep them waiting…keep them happy or distracted
Most employees want more responsibility...Here's how to give it to them
Supreme Court decisions impact business decision-making
Capital still available for quality offerings
Handling career interruptions in an era of downsizing
Chair of the California Senate's Committee on Energy, Utilities & Communications talks about the state's electricity emergency.
Gnarly features in this endless summer issue
Price-weighted Dow explores bear country with the S&P
Management principles gleaned during a plant closure
E-Finance's Impact on the Stock Markets
Economic Lessons from a Failing Deregulation Process
What did investors learn from Y2K?
Why family firms have an edge in the global marketplace
Choosing the right tools and ensuring a smooth deployment
Mitchell J. Held, Managing Director within Salomon Smith Barney's Economic & Market Analysis Department
The energy crisis, downsizing, and a dangerous obsession with bottoms
The interpreter as a tool for effective cross-border communication
The role of recursive conversation in product development
How proximal objectives focus the problem solving process
Technical analysis focuses on "timing the market" to help avoid loss
Eight good reasons to concentrate on results
Online tests measure the fit between person and organization
Dr. Clyde Oden Jr.'s Vision of Community in South Los Angeles
We examine pressing issues and serve cookies for dessert
The advantages of a qualified retirement plan
Court ADA ruling suggests more special accommodations likely
Tacit Knowledge Of Interacting Systems Can Yield Strategic Options
Victory For Main St. vs. Wall St.
Free Services That Mean Business
One-Third Of Firms In Survey Plan To Expand Globally
Door opens for legal online delivery of copyrighted music.
Proposed pooling ban unlikely to halt activity
How firms make the numbers with creative accounting
The link between timely information and responsible governance
Step-by-step for doing it right
Foreign firms must understand evolving infrastructure
Senior Economist at the DBJ looks at Japan's economic recovery
Critical information for deciding whether the time is right
Proven method for improving Internal customer service
New management models boost large firms in emerging markets
ECR model may place emphasis on service and technical support
High touch may be vital in a world with "perfect" competition
Steven J. Goldman Manages Growth at Power-One, Inc.
The Internet continues to erode the brick and mortar marketplace
Harnessing the power of search engines.
Make customers the focus of your online venture
How pros predict the future
Tighter money supply ahead
Reform & recovery offer hope
New principles for effective training
Raytheon's Daniel Burnham Reflects On His Rise To The Top
How McDonald's Mike Roberts keeps an international firm local
Ten-step process resolves conflict and increases mutual understanding
Personal and professional issues for those planning to ride the telecommuniting wave
Utilize tacit knowledge for innovation and problem solving through effective team leadership
A cautionary tale of environmental liability
How probability opposes short term investors
Keen competition in times of low inflation and low unemployment
Possible outcomes explored in investigation by Consumer Products Safety Commission
Proven methods for effective business presentations
Perceptions in German marketing research firms
Three options offered for gathering billions in tax revenues from Internet sales
Considerations in joining the board of a nonprofit organization
Internationally-known management consultant
Put P.R.I.D.E. in your people's stride
Improve service by recognizing different stages of customer development
But knowledge management requires organizational change
A policy of giving only basic employee references may lead to liability
Three options offered for gathering billions in tax revenues from Internet sales
An overlooked step in the business of life
CEO and President of Franchise Mortgage Acceptance Company
Groupware enhances work and study projects
Success linked to clear objectives, high-level corporate support, broad community involvement, and positive intergroup dynamics.
Time management and self awareness can bring peace of body and mind
Devaluation of Ruble reflects need for further economic reforms
The Innovative Practices Summary
Will Americans Qualify For E-Commerce In Europe?
Finding calls for review of rise in debt use
Responsibility rests on boomers
Welcome to the Graziadio Business Report, Volume I, Issue 3
Managers advised to consider new economic variables
Concepts of "face" and "trust" are just the beginning
Communication and Interpersonal Skills rank first
Living a reasonable and appropriately balanced life
Welcome to the Graziadio Business Report Volume I, Issue 2
A study of a manufacturer's involvement in software pacakage development
Resolving the past and seizing opportunities for the future
Introduction to interactive case
The opinions expressed are solely those of the authors and do not necessarily reflect the views of the Graziadio School of Business and Management nor Pepperdine University.