Balancing Act for Employer's in Today's Labor Market

Keen competition in times of low inflation and low unemployment

David M. Smith, PhD, and Terry W. Young, PhD

How Gerber Used a Decision Tree in Strategic Decision-Making

Possible outcomes explored in investigation by Consumer Products Safety Commission

Jay Buckley, and Thomas J. Dudley, PhD

Get Your Message Across!

Proven methods for effective business presentations

Robert Canady, DBA

Customer Satisfaction Measurement

Perceptions in German marketing research firms

Charles W. Fojtik, PhD, and John D. Nicks, PhD

E-Commerce and Taxation

Three options offered for gathering billions in tax revenues from Internet sales

Philip Romero, and James Wilburn, PhD

To Join or Not to Join?

Considerations in joining the board of a nonprofit organization

Jack C. Green, PhD, Thomas J. Dudley, DBA, Farzin Madjidi, EdD

Editor's Note: Too much fun!

W. Scott Sherman, PhD

Conversation with...Dr. Gary Hamel

Internationally-known management consultant

W. Scott Sherman, PhD