VIDEO: Leadership, Innovation and Disruption

How do today’s leaders invite and nurture innovation in today’s business environment?

2012 Volume 15 Issue 2

In this video, Charla Griffy-Brown, PhD, Professor, Information Systems, interviews Ed White, MBA, Owner, de Novo Consulting, about leadership and innovation in today’s business environment. De Novo Consulting specializes in strategic planning, facilitation, and leadership coaching. White was formerly with Alaska Airlines for 39 years. The interview was filmed May 19, 2012.



If you can’t see the video, click here.

Interview questions include:

  • What are the big questions leaders should be asking themselves about business in today’s environment?
  • How does a leader invite openness?
  • What was the airport of the future project?
  • How do you start innovation when a company has a long-standing history of doing things a certain way?
  • What role do you think values-centered leadership plays in business innovation?
  • How do you keep innovation going?
  • What are the five perils you would caution leaders about as they try to capture value and innovation?
  • How do you deal with risk in the context of innovation and getting senior executives involved?

About Ed White

Before starting de Novo Consulting, Ed White was with Alaska Airlines for 39-years. His career with Alaska Airlines began in 1972 in Gustavus, Alaska. After working a number of frontline positions, he was awarded his first management opportunity in 1977, which led to various management positions and promotion to an executive role in 1987. During that time his involvement and contribution to Alaska Airlines was diverse and significant:

  • Leading customer service, the company received 24 nationally recognized awards for superior customer service
  • Responsible for a team of as many as 6500 employees
  • Implemented the first comprehensive financial management capabilities for the company’s largest operating division
  • Extensive involvement in labor relations.
  • Led the inter-divisional team that invented and implemented “Airport of the Future,” creating an industry-leading airport check-in process
  • Implemented, successfully, numerous, large-scale change projects touching customer service, operations, facilities, and technology
  • Demonstrated leadership skills with employees as Alaska grew from a little known regional airline to the 9th largest air carrier in the nation

In addition to Alaska Airlines, Ed has worked with, or on, numerous non-profit, customer advisory, and industry boards. He is currently serving on the board for Rainier Christian Schools of south King County. He has been on both the design and execution side of strategic planning.

About the Author(s)

Charla Griffy-Brown, PhD, is an associate professor of information systems at the Graziadio School of Business and Management. In 2004, Dr. Griffy-Brown received a research award from the International Association for the Management of Technology and was recognized as one of the most active and prolific researchers in the fields of technology management and innovation. A former researcher at the Foundation for Advanced Studies on International Development in Tokyo, she has also served as an associate professor at the Tokyo Institute of Technology. Dr. Griffy-Brown graduated from Harvard University, is a former Fulbright Scholar, and holds a PhD in technology management from Griffith University in Queensland, Australia. She has worked for NASA at the Kennedy Space Center and has taught innovation/technology management courses in Australia, Singapore, Indonesia, Malaysia, and Japan. She has also served as a consultant for the United Nation's Global Environmental Facility and the European Commission.

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